What LLM Models Does Dust Support for AI Agents?

Dust is model-agnostic and supports GPT-5, GPT-5.5, Claude, Gemini, and Mistral models. Users can select their preferred model per agent and switch providers at any time without rebuilding their workflows.

How Does Dust Connect to Company Data Sources?

Dust connects to tools like Slack, Google Drive, Notion, Confluence, GitHub, Salesforce, and Microsoft Teams through native connectors. Admins control exactly which folders and channels are synced, with all data encrypted via AES-256.

What Is the Difference Between Dust Agents and Regular AI Chatbots?

Dust agents go beyond simple Q&A. They can execute multi-step actions, use multiple tools in sequence (semantic search, data analysis, web navigation), access company-specific knowledge bases, and be steered in real-time during processing.

Can Dust AI Agents Be Used Programmatically via API?

Yes. Dust offers a full API for programmatic usage, including integrations with Google Sheets and Zapier. Pro workspaces receive free monthly credits based on team size, with additional usage billed at a fixed pay-per-use rate.

What Is Agent Steering in Dust and How Does It Work?

Steering allows users to send messages to an agent while it is actively working. Users see each step the agent takes in real-time and can redirect it mid-process without canceling or losing progress, making conversations more collaborative.

Listed · Reviewed Apr 2026 · 7-criteria rubric

AI Business Tools

Dust

Name: Dust
Availability: InStock
Author: Dust (Permutation Labs)

Build Custom AI Agents Connected to Company Knowledge

by Dust (Permutation Labs) · Paris, France · Founded 2023

Visit Dust →

Pricing

From €29/user/mo

What is Dust?

Dust is an AI agent platform that lets organizations build, deploy, and orchestrate specialized AI assistants connected to internal company knowledge and tools.

Powered by leading LLMs including GPT-5, Claude, Gemini, and Mistral, Dust enables teams to create no-code agents that can perform semantic search, data analysis, and web navigation across connected sources like Slack, Google Drive, Notion, and GitHub.

The platform is model-agnostic, allowing enterprises to switch between providers without lock-in. Trusted by over 5,000 organizations, Dust provides SOC 2 Type II certified infrastructure with zero data retention policies from model providers.

Dust — Build Custom AI Agents Connected to Company Knowledge Whether you're evaluating Dust for your team or comparing it to alternatives in the AI Business Tools category, this in-depth review covers everything: features, pricing, real user reviews, pros and cons, integrations, and direct comparisons against competitors.

Dust Demo Video

Key Features 8

No-Code AI Agent Builder to Create and Deploy Custom Agents in Minutes

Secure Data Connections to Slack, Google Drive, Notion, GitHub, and 30+ Tools

Model-Agnostic Platform Supporting GPT-5.5, Claude 4.5, DeepSeek, and Grok Models

Autonomous Agent Triggers with Scheduled Tasks, Webhooks, and Event-Based Workflows

MCP Integrations for Salesforce, Jira, HubSpot, Amplitude, and Enterprise CRMs

Real-Time Agent Steering to Redirect AI Mid-Conversation Without Restarting

SOC 2 Type II Certified with GDPR Compliance and Enterprise-Grade Access Controls

Deep Dive Research Agent Spawning Parallel Sub-Agents for Complex Multi-Step Analysis

Who Is Dust For

1 Operations and IT Teams

2 Customer Support Managers

3 Knowledge Workers Building Internal AI Assistants

4 Sales and Go-To-Market Teams

5 Product Managers Needing Cross-Tool Data Retrieval

6 HR and Legal Departments Handling Compliance Queries

Pros & Cons

Pros 4 benefits

Multi-Model Provider Flexibility
Zero Data Retention Policy
No-Code Agent Builder
Strong Enterprise Security Certifications

Cons 3 limitations

No Free Permanent Plan
Per-Seat Pricing Scales Quickly
Limited to 1GB/User Storage

Frequently Asked Questions

5 questions

Who is Dust for?

Dust is most useful for Operations and IT Teams, Customer Support Managers, Knowledge Workers Building Internal AI Assistants and Sales and Go-To-Market Teams.

Dust pricing

Dust is a paid product. Pricing: From €29/user/mo. For the current tier breakdown and any limits, see the pricing section above or check the vendor's pricing page directly — limits and prices change.

What's New

GPT 5.5 Model Support

OpenAI's latest GPT 5.5 model is now available for custom agents and as the default for the global agent interface.

Apr 22

Real-Time Agent Steering

Users can now send messages while agents are working, see each processing step live, and redirect agents mid-task without losing progress.

Apr 14

View all updates

Security & Privacy

US, EU

SOC 2 Type II GDPR Compliant HIPAA Ready

End-to-end encryption (AES-256 at rest, TLS in transit) Zero data retention by model providers Single Sign-On (SSO) with SCIM support Role-based access control (Admin, Builder, User) Private Spaces for sensitive data isolation Regional hosting (EU or US)

Collaboration & Teams

Team Workspaces Multi-User Access Role Permissions Shared Projects Real-time Comments Activity Log

Learning & Support

Resources

Documentation Video Tutorials Blog Templates

Community

Forum

Support Channels

Email Live Chat Priority Dedicated Manager Onboarding

Localization

UI Languages

100+

Content Languages

All Features of Dust