Daysi

Daysi automatically scans your publicly accessible pages upon setup — no manual data entry or script writing needed. It reads your existing site content and builds its knowledge base from it, allowing the AI agent to respond using your actual business information from the moment it goes live.

Lumi is Daysi's enterprise intelligence and governance tier. Unlike the standard analytics dashboard, Lumi adds full audit logs, role-based access control, multi-department agent configurations, backend system integrations, recurring Knowledge Gap Detection alerts, and board-ready executive dashboards — built for regulated and multi-jurisdiction operations.

Yes. Daysi supports keyword-based, sentiment-triggered, and rule-based escalation paths that route conversations to human agents, Slack channels, or connected ticketing systems when confidence thresholds are not met or when churn or compliance risk is detected in real time.

Daysi includes basic CRM integration on the Starter plan and advanced CRM integration on the Pro plan. The Lumi enterprise tier supports custom backend connectors to proprietary databases, billing platforms, and knowledge base systems beyond standard CRM tools.

The Human Feel Index™ is a proprietary Daysi metric that measures how natural and conversational the AI agent's responses feel to visitors, rather than just tracking resolution rates. It is available at scale within the Lumi tier and helps enterprise teams maintain conversation quality across high-volume deployments.